My Bad Experience With CAESARS PALACE Las Vegas



My return trip to Caesars Palace Las Vegas was not what I expected.
It was disappointing the Lack of service i was given.

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36 comments

  1. sometimes cards are left in the rooms because people leave them there sometimes. I would asked to have a MGR to come to the room ASAP if I walked into that room and seen it like that. for Ballys I can say yes, sometimes porn is prob being shot there in some of the nicer rooms like the premium suites or the rooms on the 26th floor, the smaller rooms maybe.

  2. I worked in management for housekeeping and it seems like the housekeeping supervisor didn’t check the room to be sold. Absolutely not acceptable. Definitely a mistake on their end.

  3. Wow, that is not ok at all. Unacceptable. I've never stayed at a Ceasers property. I had a similar experience when I was checking into the Aria sky suites, they asked if my guests (by name) are 21 and if they would like keys too. I said Who? Creeped me out, not a good feeling.

  4. Dam. Stayed at Bally's last year. Room was filthy with vomit on walls so called new carpet smelled of feet with fungus. Did get a new room but lost few hours playing with staff. Was planning to stay a ceasars in April but not sure now. Cosmo was so nice last year thou

  5. Dam. Stayed at Bally's last year. Room was filthy with vomit on walls so called new carpet smelled of feet with fungus. Did get a new room but lost few hours playing with staff. Was planning to stay a ceasars in April but not sure now. Cosmo was so nice last year thou

  6. I’m glad you shared this!! Bottom line if it is because of staffing issues, then the hotel should adjust the number of rooms available for guests. I don’t blame you for being disappointed. Agree 100% that Caesars doesn’t care, they gave us a huge run around at Paris. The room was so gross not clean, stains on furniture. Sad they are letting their properties and quality of service go.

  7. Sorry you had such bad experiences. I have mostly had good ones and on the odd occasion that something needed dealt with, they dealt with it immediately however, it has been awhile. I'm nervous now about trying them again after watching this but I will as I like their properties, especially Caesars.

  8. We understand your feelings Cinnamon, we stay at other hotels that are not affiliated with Caesars properties. The results are much better. Good Luck!

  9. Hotel standards are so low! The last 3 times I’ve been to Vegas my rooms have been disgusting 🤢 and they never do anything, like you said I don’t want anything fancy just the bare minimum, which I pay for! Lol I found a razor on a piece of art above the tub at bellagio, and my last hotel stay(in California) there were used retainers in the floor and a random pill. 🙄 and they never care, it’s sad……I’ll definitely never stay at ceasers this is ridiculous!!

  10. What a mess Cin, sorry that happened to you I am over Caesars as well I was Diamond plus for many years. We pretty much stopped staying at any Caesars property, it’s just not worth it. So as of the end of this month my tier status will be gold and I don’t care because there are other properties that will treat you better. In your situation I would have demanded a different room. that was weird and scary and gross how that comforter was on the bed and the lotion in the bathroom. It looks like they didn’t even clean the room Thanks for sharing.

  11. Caesars and their properties have fallen off a cliff. I stayed at Paris in late 2020 and it was the worst hotel experience of my life. The managment was beyond horrible and accussed me of making things up. Take your business elsewhere. Hope you won at least

  12. It was such an easy fix, I don't understand why they didn't make it better for you right away. Super creepy to have someone else's key in the room.

    I was considering switching to Caesar's after the weird changes to Mlife comps (why is my free play LESS THAN HALF of what it normally is?!?!?) but maybe not a good idea after all. I feel like Vegas is getting harder to enjoy now. I can spend 2 weeks in Cancun for the same price as 4 days in Vegas, even with my room comped, and they're not doing much to entice me not to do just that.

  13. It looks like whoever had the room before you left their keys in the room and just left instead of checking out via the tv or front desk and then housekeeping left in the middle of cleaning the room and never returned. That doesn't explain why they then gave you the room if there were still charges from the last guest posted to the room. One time we were actually given a room with someone still in it! How embarassing we just walked in and there they were. Of course they never even offered us any compensation. (it wasn't Caesars property though) I think these days they know people will pay whatever room rate they ask for and they can be rude and know there are plenty of people that love Vegas and will fill their rooms anyway. Sounds awful but don't let it get you down too much there's always those of us that are stuck in MICHIGAN 🙁 !!! Lol love you to watch your videos and wish I was there……

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